Most important question :) - Why 30 conversations?
Thirty conversations give you a meaningful collection of stories while keeping the process manageable and not too difficult to complete. If you have 1 conversation a day you can complete a book in about a month.
What is included in the purchase?
Only the book is included in the purchase. Your order includes the printed book itself, and no additional items are included unless specifically noted.
What finish do the books have?
Both the paperback and hard cover versions have a matte finish.
What paper or materials do you use?
The books are printed on 60# cream uncoated paper.
Can I order multiple copies?
Yes, you can order multiple copies.
Do you offer gift packaging?
No, we do not currently offer gift packaging.
Do you ship internationally?
Not yet. We do not currently ship internationally.
How do I contact support?
Visit the Get (Stay) In Touch section on our home page to find our support contact information.
How long does it take to receive my book?
Production takes 5–10 business days. Shipping is typically 3–7 days, depending on your location.
What happens if I make a mistake in my text?
Customers are responsible for reviewing their text and correcting any mistakes before submitting their book for printing.
Can I preview my book?
Yes. After publishing, tap the interior of the book in the app to preview it.
Will my book be shared publicly?
No. Your book will not be shared publicly.
Do you keep copies of my uploads?
We keep your books indefinitely so you can order reprints at any time.
What's your return policy?
We accept returns or replacements only for verified manufacturing defects. To qualify, report the issue within 7 days of receiving your order.
What qualifies as a manufacturing defect?
- Structural flaws, such as misbinding, loose pages, or warped covers
- Printing errors, such as missing pages, severe misalignment, or ink defects
- Material defects, such as damaged paper stock or faulty components
What is not covered?
- Damage from normal use or wear and tear
- Damage caused by mishandling, moisture, or accidents
- Dissatisfaction with content, size, or design choices
- Custom orders with user-provided text or images, unless the issue is manufacturing-related
How to request a review
Email us within the 7-day return window with:
- Your order number
- Photos or video clearly showing the defect
- A brief description of the issue
If the defect is confirmed, we will replace the item at no cost or issue a refund, depending on your preference.